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Dr Christina Green

Dr Green will be retiring from the Practice in November 2019 having worked at the Practice as a valuable member of the Clinical Team for the last 6 years.

 

Having recently recruited two new GPs, the Clinical Team will be evolving to meet the needs of our patients.

Bounty Maternity Packs

 

You may be aware of a recent fine issued to Bounty, a pregnancy and parenting club, by the Information Commissioner for sharing information with third parties without making the public aware. You can find more information by clicking this LINK. The practice takes privacy and lawful use of information seriously and works hard to ensure that our service providers, partners and suppliers are trustworthy and compliant and although the practice is not directly affiliated with Bounty, we have looked into the matter to provide our patients with reassurance.

 

The Information Commissioner has recognised that the information sharing was an historic practice that ceased before recent changes in data protection law came into force. Bounty have confirmed that they have stopped selling details of members who sign up and that they have implemented robust data protection practices. They also have a privacy policy that now explicitly states they have stopped sharing data with those data brokerage firms and will never sell members information in the future. Finally, they have appointed an independent data expert who will assess Bounty's procedures annually and publish the findings on the Bounty website.


Should you have any questions or concerns, please do let us know.

Dr Mike Wiltsher

We are pleased to annouce the further strengthening of our clinical team with the arrival of Dr Mike Wiltsher.

 

Dr Wiltsher graduated from Glasgow University with an MBChB in 2008 and completed his GP training in Devon in 2018.  Previous to this, he did two years of surgical training.  Dr Wiltsher joined the Practice as a salaried GP in February 2019.

Blofield Surgery is now a Park Run Practice

Blofield Surgery has linked with Brundall and Lingwood Park Run to become a Park Run Practice!

 

In an exciting and innovative initiative, the Royal College of GPs is collaborating with parkrun UK to promote the health and wellbeing of staff and patients. Under this initiative, GP practices across the UK are encouraged to develop close links with their local parkrun to become parkrun practices.

 

For more information about  the benefits of attending a park run whether as a runner, walker or a 

volunteer please click here. Also see our Park Run Practice tab on the left hand side of our website.

Dr E Moerkerk

The partners are delighted to announce that Dr Emily Moerkerk joined the Practice on Monday 17 September 2018 as a Salaried GP and she will be seeing patients on Monday morning, Tuesday and Thursday. Dr Moerkerk graduated from the University of Leicester with an MBChB (hons) in 2013 and she has completed her training in the Norfolk and Waveney area. During her spare time, she enjoys playing football in the FA Women's Premier Division 1 and skiing.

Dr M Gaskin

With effect from 1 September 2018, the number of appointments with Dr Gaskin will reduce by approximately one half as he is reducing the number of sessions he works at the Practice. Where appropriate you will be offered an appointment with our Nurse Practitioner, Helen, or another GP.

Improved Access

We are now offering Improved Access telephone appointments with our GPs.  Please see our Improved Access page for more information.

General Data Protection Regulations

Blofield Surgery takes your privacy very seriously. We are registered with the Information Commissioner’s Office as a Data Controller and our registration number is Z6991241.

 

For more information on how we use, share, store and protection your personal information please see our privacy notice and our practice privacy poster.

 

 

Just One Number

0300 300 0123

 

 

Are you a child, young person or parent/carer living in Norfolk? If you need to speak to your health visitor, school nurse or any other member of our integrated Healthy Child Programme services for advice or information just call 0300 300 0123.

 

Lines are open:

8.00 am – 6.00 pm Monday – Friday   

9.00 am – 1.00 pm Saturday

Virtual PPG

We would like to hear from as many of our patients as possible with their views and opinions on how we can improve and build upon our services offered to our patients. We appreciate that not everyone will be able to join our Patient Participation Group (PPG). To make our PPG more accessible, we have created a virtual PPG. If you would like to join our virtual all you need to do is email the virtual group direct at NNCCG.blofieldppg@nhs.net

 

The virtual PPG will be run solely online via email and the aim of the group is to bring the views of our wider patient population to the PPG meetings and feedback to the virtual group. We also plan to run surveys about the care and services you receive at Blofield Surgery to help us continue to serve the community in the best way possible.

Flu Vaccination

Please book your appointment for your free annual flu vaccination by either telephoning reception on 01603 712337 or attending at the surgery in person.  If you are unsure whether you are eligible, please contact reception for more information.

 

Flu vaccination provides protection against an unpredictable virus, and it is the best overall way to protect yourself and your family from flu, so please do make an appointment.  

 

 

Named Accountable GP

From 1st April 2015 onwards All Practices are required, under the GMS contract, to allocate a named accountable GP to all patients, including children.

 

It is standard practice at Blofield Surgery for patients to be allocated to one of the GP Partners when they register at the practice.

 

It is important that you are aware that this is purely an administrative exercise and does not change the way in which we operate or affect your ability to make an appointment or speak with any of the GPs in the practice.

 

New patients, registering from 1st April 2015 onwards, will be allocated within 21 days of registration.

 

If patients were registered with us before 1st April 2015 and were aged over 75 or took part in the Unplanned Emergency Admissions service provision, they will have already been allocated a named accountable GP and notified in writing - this named GP will remain the same and will not change.

 

Any patient under the age of 75 is invited to contact the practice if they would like to know who their accountable GP is.

Ebola Advice

If you are experiencing a high fever or temperature and have been travelling to West Africa (especially Liberia, Guinea or Sierra Leone) in the last 21 days, please DO NOT COME TO THE SURGERY.

 

Instead telephone the Practice on 01603 712337 or NHS 111. You will be able to speak with a doctor who will assess your case and plan further action.

 

Here is a link to the NHS Choices website page on Ebola, which will provide much more information.

 

http://www.nhs.uk/conditions/ebola-virus/pages/ebola-virus.aspx

 

Thank you for your help and co-operation.

NHS Friends and Family Test

What is the NHS Friends and Family Test?

 

NHS midlands and East want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

 

It is based on one simple question:

 

"How likely are you to recommend our GP Practice to friends and family if they need similar care or treatment?"

 

Your feed back will help us learn more about what you think of your experience - what you like and what you think we could improve. Ultimately, you're helping us to make changes that will ensure we can offer the best

possible care.

 

If you'd prefer to give your comments anonymously, then please do so. If you do leave your contact details then we might get in touch, to talk to you about your feedback so we can better understand your views.

 

Please see the Friends and Family Section in the menu bar to the left. Response forms are also available in the practice.

 

Response forms can be taken to the practice or e-mailed to blofield.reception@nhs.net

  

Extended hours telephone service

We are now able to offer an extended hours service in the form of  telephone appointments between 7.30am and 8am on Monday, Tuesday, Thursday and Friday mornings. These telephone appointments are undertaken by Dr Gaskin and Dr Ledward, and bookings can be made via reception. Once an appointment has been made the Doctors will call you at the allocated time of 7.30am or 7.45am. 

Booking an appointment online

You are now able to book routine GP appointments online. It's quick and very easy please visit our appointments page to find out more information.

 

Going abroad?

If you are going abroad this summer make sure you check our travel health page for information on both NHS and specialist travel services that are availble to you.

Please click on the link below to view our travel advice.

 

http://www.blofieldsurgery.nhs.uk/travel-vaccines,49941.htm

Summary Care Record (SCR) - IMPORTANT

 

We joined the Summary Care Record in December 2013. For more information please see the Summary Care Record page.

Care Data - IMPORTANT

 

Please see the new Care Data Page for news about Data that is to be extracted from patient clinical records.

Useful Links

 

Take a look at our 'Useful Links' page for a list of external websites that can provide more information on health and support services as well as health care and advice.

 

Please click 'here' to access the page directly.

NHS 111 Telephone Service

NHS 111 is a new service that's been introduced to make it easier for you to access local NHS Healthcare Services. You can call 111 when you need medical help fast but it’s not a 999 emergency.

 

NHS 111 is a fast and easy way to get the right help, whatever the time.  NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

 

When to use it

You should use the NHS 111 service if you urgently need medical help, advice or urgent medication but it's not a life-threatening situation.

 

Call 111 if:

You need medical help fast but it's not a 999 emergency.

You think you need to go to A&E or need another NHS urgent care service.

You don't know who to call or you don't have a GP to call.

You need health information or reassurance about what to do next.

 

For less urgent health needs, contact your GP or local pharmacist in the usual way.

 

For immediate, life-threatening emergencies, continue to call 999.

 

How does it work?

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out of hours doctor, a walk in centre or urgent care centre, a community nurse, an emergency dentist or a late-opening chemist.  

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to. If you need an ambulance, one will be sent just as quickly as if you had dialled 999.  

 

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

 

Typetalk or textphone

If you have difficulties communicating or hearing, you can use the NHS 111 service through a textphone by calling 18001 111. Calls are connected to the TextDirect system and the textphone will display messages to tell you what is happening. A Typetalk Relay Assistant will automatically join the call. They will talk back what you've typed to the NHS 111 adviser and, in return, type back the adviser’s conversation, so you can read it on your textphone's display or computer.    

 

Please visit the 'Our Documents' section of the website for further information.

 

 

Access to Patient Records Online

 

Patients can now access their Summary Care Record online. The Summary Care Record contains basic information such as allergies, medication and adverse reactions.  Patients can access their Summary Care Record via their Systmonline access.

 

If you would like to have access to your Summary Care Record please inform reception.

 

If you do not currently have access to Systmonline you will need to attend the Practice with photo identification so that our receptionists can generate log in details for you.

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