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Blofield Surgery Privacy Policy

 

Please be aware that we may use new providers or suppliers to help us quickly adapt during the coronavirus outbreak and continue your care effectively. For example, we may use a new provider for video consultations. We may not be able to add these to our transparency materials right away, we apologise for this but please be assured all our processors are bound by contract to protect to your data.

 

Your practice takes privacy seriously and we want to provide you with information about your rights, who we share your information with and how we keep it secure.

 

Please use the links below to find more information about the practice and data protection.

 

OUR DATA PROTECTION VIDEOS

 

Your Information

 

Children and Young People

 

What We Do with Your Information

 

What Else Do We Use Your Information For?

 

Sharing When Required by Law

 

Information Rights

 

Case Finding and Profiling

 

Norfolk Sharing Partners

 

Information Technology

 

Keeping Your Information Safe

 

How Long Do We Keep Your Information?

 

Our Use of Eclipse

 

Norfolk and Waveney Primary Care Networks

 

 

Blofield Information Sharing Projects

 

1.     Serious Mental Illness (SMI) Register

 

Aiming to Improve physical healthcare for people living with severe mental illness (SMI) by ensuring that by 2020/21, 280,000 people living with severe mental illness (SMI) have their physical health needs met by increasing early detection and expanding access to evidence-based physical care assessment and intervention each year.

Your practice is involved by sharing information with mental health services in the community about patients with SMI. A register is maintained that allows your practice and the mental health teams to monitor the health checks provided to patients with SMI.

 

More Information about the Severe Mental Illness Register

 

For more information about your rights or information sharing – see the main privacy notice page.

 

 

2.     Suffolk GP Federation: Primary Care Mental Health Service

 

Suffolk GP Federation provide specialist nurses in areas such as mental health or medications.

They have partnered with local GP practices to provide additional support and services, directly to patients at the surgery.


This means that the nurses and other specialist staff will access patient records on site and take actions such as referring to other service providers or recommending different medication.

 

The nurses are bound by confidentiality in the same way that practice staff are and there is an Information Sharing Agreement in place to ensure that personal data is used in a lawful and appropriate way.

 

More Information about Mental Health in Primary Care

 

For more information about your rights or information sharing – see the main privacy notice page.

 

3.     DiabeticEye Screening

 

Diabetic eye screening is a key part of diabetes care. People with diabetes are at risk of damage from diabetic retinopathy, a condition that can lead to sight loss if it's not treated.


The practice regularly identifies patients within their clinical system that are eligible for eye screening and sends their details to a partner called Health Intelligence who will invite them to be screened by the eye screening service.

Health Intelligence staff are committed to confidentiality and there is an Information Sharing Agreement in place to ensure that personal data is used in a lawful and appropriate way.

 

More Information about the National Agenda

 

More Information about how Health Intelligence Use my Information

 

4.     Norwich CCG, West Norfolk CCG, North Norfolk CCG Medicines Management 

 

The Medicines Management Teams within Norwich CCG, West Norfolk CCG, North Norfolk CCGs support the GP practices in those areas to use medicines in the best way and to ensure good treatment choices are made; they provide information and guidance on prescribing to ensure that our patients receive medicines that are safe, evidence-based, and cost-effective.


This means that the GP practice will allow them to have access to clinical systems and patient personal data so that they can see what medications are being prescribed for our patients and produce reports so that the practice can prescribe medications safely and effectively.


Medicines Management staff are bound by confidentiality in the same way that practice staff are and there is a Data Processing Contract in place to ensure that personal data is used in a lawful and appropriate way.


More about Medicines Management

 

For more information about your rights or information sharing – see the main privacy notice page.

 

5.     Enhanced Care in Care Homes

 

The enhanced health in care homes hopes to improve the care of residents of care homes by coordinating with other services such as the GP practice and social care teams.  

 

Your practice is involved with this service.

 

Here is some information about how your information is used.


Your GP uses technology to highlight the records of patients who live in the care home and who might benefit from a visit from their GP.


Your GP will ask a doctor from North Norfolk Primary Care to visit you / your loved one on their behalf.


Whilst the doctors or nurses from North Norfolk Primary Care are onsite visiting other residents, they may also find out that you / your loved one needs some support and will arrange this for you / your loved one.


In order to provide you with safe and effective care, we will usually need to share information with each other – like the care plan that is created by your care home and the health record that is held by your GP.


The North Norfolk Primary Care doctors and nurses will only visit with patients that have agreed to meet with us.


When we need to access their health or care information – we will let you / your loved one know.


We are permitted to share information in this way by data protection law but we will give you / your loved one an opportunity to object.


Once we have visited with you / your loved one, we will share information about the visit with the care home and your / your loved one’s GP and it will form part of your health record and kept in line with NHS guidelines.

 

You / your loved one have / has a number of rights when it comes to information.

 

Please ask your / your loved one’s GP if you / your loved one want(s) to have a copy or change information or to make a complaint.


Our data protection officers would be happy to answer any questions you have.

More information about information sharing for the project and about how we keep your information secure – please visit the NNPC Website


North Norfolk Primary Care staff are bound by confidentiality in the same way that practice staff are and there is a Data Processing Contract in place to ensure that personal data is used in a lawful and appropriate way.


For more information about your rights or information sharing – see the main privacy notice page.

 

6.     Social Prescribing (Norfolk)

Social prescribing enables GPs, nurses and other primary care professionals to refer people to a range of local, non-clinical services.


Social prescribing enables patients to find non-clinical solutions to improve their own health and wellbeing by supporting them to connect with their local community.

 

This can include advice and information on local services and connecting individuals to social activities, clubs, groups, and like-minded individuals in their community.

 

The practice will do this by employing someone to act as a ‘link’ between the practice, the patient and non-clinical services within the community.


Current providers in the Norfolk and Waveney area include;


Norfolk Citizens Advice Bureau

North Norfolk District Council


Depending on where they are in the county, the GP practice will refer patients to one of these providers and will send basic information such as name, NHS No, address, date of birth and background to their health and wellbeing needs.

The providers are bound by confidentiality in the same way that practice staff are and there is a Data Sharing Agreement in place to ensure that personal data is used in a lawful and appropriate way.


More Information about Social Prescribing


For more information about your rights or information sharing – see the main privacy notice page.


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