Due to social distancing, we are only able to allow one patient in the dispensary at one time. In order to limit queuing dispensary will not be answering any queries and the visit to the dispensary will be for collections only. Please call on 01603 712412 or email your query to email@example.com.
The majority of patients can collect their medicines from the dispensary immediately after seeing the doctor. However, people who live less than a mile from a chemist will be given a written prescription, as there are rules that prevent us from dispensing to these patients. Any chemist
can be used to dispense this written prescription.
If medicine is required during a home visit, the doctor will give the necessary information about collecting the medicine.
Where medicines are needed on an ongoing basis, the Doctor will set up a Repeat Prescription List, a copy of which will be attached to your prescription. For more information regarding Ordering Repeat Prescriptions see below.
Every six months a doctor will review the list and re-authorise it. This may lead to a request for you to make an appointment for a review.
Please feel free to discuss your list with a Dispenser if you have any concerns.
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Ordering Repeat Prescriptions
Repeat medicines can be ordered directly from the Dispensary. Please use one of the following methods :
- Post your repeat list to the Surgery with the relevant item(s) ticked.
- Put your repeat list with the relevant item(s) ticked in the box on the Dispensary Hatch.
- E-mail your request to firstname.lastname@example.org
- Use our online system – See below for details.
A month’s supply will usually be given.
To order a Repeat Prescription via email (to email@example.com), please ensure you provide your full name, date of birth and medication required.
Please allow 72 hours before collection.
If your request includes medication that is NOT on your repeat list, it will have to be referred to the Doctor and may take longer.
The Practice is offers a secure and user friendly online ordering system for repeat prescriptions. The system requires patients to come in to the surgery to register and receive a user name and password.
Ask at the Dispensary desk and the Dispensary Manager will generate your log-in details. This will allow you to access your repeat medication list securely.
Please allow 2 hours after receipt of your user name / password
before accessing the on-line system.
The Dispensary can take payment for your medication by card and accept the following methods of payment: –