Coronavirus: Practice Updates

The Practice will use this page to provide patients with information and guidance about the coronavirus pandemic and how this may affect our services.  Please keep checking this page for more information and guidance.  

Please follow these links for the latest NHS and Government advice: –

Our aim is to continue to provide our patients with primary medical care whilst maintaining the safety of our patients and our practice team. 

Covid cases in Norfolk & Waveney are rising. Help us help you to keep you and your family safe by washing your hands regularly, use face coverings to cover your nose and mouth especially when indoors and other confined spaces, and keeping your distance from the people around you.  Remember you are currently only allowed to meet with a maximum of six people at a time, including children of any age, from outside your household, either indoors or outdoors.

All these measures will help stop Covid from spreading.  We can all do our bit to help protect our families and communities.  Keep up to date with the latest guidance:


The Government have now issued guidance on coronavirus testing, including who is eligible for a test and how to get tested – please click on the link below: –


Your Covid Recovery is a new NHS website designed to help people recover from the long-term effects of COVID-19 and support them to manage their recovery. It includes information from rehabilitation experts about how to manage ongoing symptoms and health needs at home, and signposts to sources of support.  Click here to be taken to the Your Covid Recovery website.

Please also click here to download some tips on recovering from Coronavirus



It’s important that we look after our mental wellbeing during this time – for tips and advice visit 

If you are worried about your own mental health and wellbeing call First Response, a free 24/7 helpline offering immediate support, on 0808 196 3494.  

11 to 25 year olds in Norfolk and Waveney can get support and online counselling via The service provides support or advice on any topic, including managing your feelings during the pandemic. 


It’s natural to feel worried, stressed & overwhelmed as we face the challenges presented by the Coronavirus. The NHS Wellbeing Service can help.  Support is currently being offered by telephone, video call, instant messaging & webinar.  To find out more visit or call 0300 123 1503.

Please do share the above resources with anyone you feel may benefit. 


SHIELDING GUIDANCE – UPDATED AND SUPPORT The Government has updated the guidance for people who are clinically extremely vulnerable to Covid 19 and have been advised to shield. 

There is support available from Norfolk County Council to patients who continue to shield during this time.  Please click here for more information. 



For more information on self isolation please refer to the guidance here

This link will also have information on how you can download a self isolation note for your employer.  Our GPs will not be issuing fit to work notes for patients who are self isolating. 



The UK Government have issued advice on social distancing.  If you are concerned about this and how this might affect you and what action to take, please refer to the guidance: –

Due to social distancing, we are only able to allow one patient in the dispensary at one time.  In order to limit queuing dispensary will not be answering any queries and the visit to the dispensary will be for collections only.  Please call on 01603 712412 or email your query to 

We are also only allowing a limited number of patients in the main waiting area at any one time.  Please see above for more information about our changes.  

If you are in one of the vulnerable groups and cannot get a friend or family member to collect your medication, please contact the dispensary to discuss how we can help you. 


Face Coverings 

For the safety of our Team and our patients, we request that all patients and visitors continue to wear face coverings when attending the Practice. The Government have provided guidance to primary care sites.  This guidance can be found by clicking here